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Customer Services

CUSTOMER SERVICES

The Elegant Event offers our customers an excellent service meeting the highest possible standards.

We aim to dispatch your goods within 1 working day of receipt of your order. Goods may be sent by either standard (royal mail 2nd Class post)or Express (royal mail 1st Class post) or DPD.

We are happy to offer a full returns service if you are not completely pleased with the product you purchase.

You can pay using your PayPal account or debit or credit cards. (we accept major debit and credit cards).

24/7 our customer service team are always happy to answer your queries or to take orders over the phone if you prefer to speak to a real person.

For any queries regarding the VAT Receipt, please contact us on below number or email us or send message through contact us page.

Please call us on:  07809 609 780 (Monday to Saturday, 9am – 7pm

Outside these times please leave a message on our answer phone / email us on info@eleganteventessentials.co.uk and we will get back you as soon as possible.

We attend to emails 24/7 and endeavour to get back to you within 24 hours (including weekends and bank holidays).

Please Note: If we don’t answer for your message within 24h it means that we probably haven’t receive your message. In this case please contact us on the phone: 07809609780.

Many of your questions can be answered in useful info below. Please check the FAQ’s first as these cover most of the queries that have arisen with our customers.

 

Business Address:

Elegant Event Essentials
Unit D6, Pear Mill Industrial Estate
Stockport Road West
Stockport
SK6 2BP

Company Registration Number – 11241453

VAT number – GB 294 6718 56

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ELEGANT EVENT ESSENTIALS LIMITED
Company Registration Number 11241453
Registered in England & Wales VAT Number GB 294 6718 56